Question 1

1. What is the SXM-to-Go Box?

Accepted Answer

The SXM-to-Go Box is a curated collection of essential local goodies from St. Martin/ Sint
Maarten, featuring authentic products and flavors that capture the island's unique culture. It’s the
perfect way to take a piece of St. Martin home with you!

Question 2

2. Is my box shipped internationally?

Accepted Answer

Currently, the SXM-TO-GO Box is only available for delivery locally. International shipping is
coming soon!

Question 3

3. Can I send my box to another recipient?

Accepted Answer

Absolutely! You can enter the recipient’s shipping address at checkout, and we’ll take care of the
rest. You can even add a personalized note for that special touch.

Question 4

4. Are all of the products in the box locally made?

Accepted Answer

We take pride in supporting local artisans and businesses. All of the products in the SXM-TO-
GO Box are sourced directly from St. Martin/ Sint Maarten’s finest makers.

Question 5

5. May I customize my SXM-TO-GO Box?

Accepted Answer

Yes! You can fully customize your own SXM-TO-GO Box. Pre-selected themed boxes coming
soon!

Question 6

6. What is your return policy?

Accepted Answer

Due to the nature of our products (food and specialty items), all sales are final. If your box
arrives damaged or there is an issue with your order, please contact us within 24 hours of
delivery, and we’ll work to resolve the matter.

Question 7

7. How long does shipping take?

Accepted Answer

We provide next-day delivery to your chosen location or a designated pick-up point for your
convenience.

Question 8

9. Do you offer bulk, wedding, or special event gifting options?

Accepted Answer

Yes we do! Bulk, corporate, wedding, and special event orders are welcomed. Whether you're
sending gifts to employees, clients, wedding guests, or a large group of loved ones, we can create
customized packages to suit any occasion. Contact us for more details.

Question 9

10. How can I contact customer support?

Accepted Answer

We’re happy to assist you! You can reach our customer support team via email at
info@360giftbox.com.

FAQ